Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

Sunday, October 19, 2008

Words

“Come, let us… confuse their language, that they may not understand one another’s speech.” ~ Genesis 11:7

I was recently reading a book on advertising in which the author noted that words do not have meaning until we invest them with meaning. That is, words do not have meaning in themselves, but are just a shell that the hearer fills with meaning.

This idea immediately intrigued me for a couple reasons. First, because it explains why sometimes we say things and other people don’t know where we are coming from. Try describing New York City skyscrapers to people in New Guinea who have never seen a two story hut. And what does love look like to people who today for whom the word is only a sex act.

We say a word, and people hear something different than what we mean. The word Conservative is highly loaded these days. For some it means “family values” whereas for others it means narrow-minded bigots who (if they had their way) would become jack-booted, freedom-stealing fascists. To some the word Liberal means compassionate people who care for the less fortunate, and to others the word means anti-American, anti-business, tree-hugging communist or idealistic airhead.

The point is, we say a word, and it is invested with lots of different meanings by the hearer. Words are like triggers that awaken meanings in the mind.

Take the word God, for example. For many people of faith this is far more than a word. It is the Almighty Creator, Yahweh, the high and holy one, awesome in power, who humbled Himself to die in shame to conquer death and make a way for us to be part of His great family, for eternity. But if you say “God” in some circles, it means “a concept by which weak people comfort themselves.”

How are we to communicate in this world where words have become so divested of meaning? Think about it. What do you do when words no longer have any meaning? How do we reach people? How do we help meet needs or make a difference if we can’t use words?

One way we can be understood is by our behavior. Our lives are a book read by all. Our deeds communicate, even when words fail. And if we are kind, friendly, open-armed, show interest when others speak, it will say things that are important.

On this topic, the problem of communication, much more could be said. But rather than digress, let's save those discussions for another time.

Thursday, September 4, 2008

F O C

"What we have here is a failure to communicate."
~ Cool Hand Luke

Yesterday I was on the receiving end of a sales pitch from a Canadian magazine in the auto industry. It was actually a follow up to an earlier letter, and it included the mysterious acronym FOC.

I suppose I should have figured it out, but did not get it. It reminded me of some Communications classes I have taught. I always have a section on acronymns in which I explicitly point out that not everyone knows what all the acronyms that we use mean.

Every industry has its acronyms, which insiders all know and outsiders frequently don't. The entire stock exchange is a mish mash of three and four letter "words" if you can call them that, which do not always have a clean tie to the companies they represent. In the oil industry, SAE and API are bandied about with regularity, but I can't say for sure people know what we're referring to when we say these.

And so, to discover what FOC means, I Googled it. Here's the list, which is significantly longer than I first imagined.

FOC Acronyms Defined
FOC Full Operational Capability (DoD acquisition term to depict when a specific activity reaches maturity)
FOC Face of Curb
FOC Facilities Operations Committee
FOC Factor of Cooperation
FOC Factory Outlet Center
FOC Faint Object Camera (Hubble Telescope)
FOC Fall Off Chair
FOC Fall Out of Chair
FOC Family of Companies
FOC Farthest-On Circle
FOC Father of Chapel (senior trades union official SOGAT & NGA)
FOC Father of Child
FOC Fear Of Commitment
FOC Fear Of Controlling (air traffic control)
FOC Federation Orientation Committee (University of Waterloo, California)
FOC Fell Off Chair
FOC FEMA Operations Center
FOC Ferrari Owners Club
FOC Festival of Celebration
FOC Fiber Optic Cable
FOC Fiber Optic Communications
FOC Fiber Optic Component
FOC Fiber Optic Connector
FOC Fiber Optical Characterization
FOC Field Operations Center
FOC Field Oriented Control
FOC Fin Opener Crank (missile assembly tool)
FOC Final Operational Capability
FOC Financial Operations Center
FOC Firing Officer Console
FOC Firm Order Commitment
FOC Firm Order Confirmation
FOC First Class CW Operator's Club (UK)
FOC First Office Call (medical appointment)
FOC Fisheries and Oceans Canada
FOC Flag of Convenience
FOC Fleet Operations Center
FOC Flex-on-Cap
FOC Flight Operations Center
FOC Flight Operations Committee (IATA)
FOC Flux Cutting (welding)
FOC Focus
FOC Follow-On Contract
FOC Force Organization Chart (gaming)
FOC Foreign Object Check
FOC Foreign Operating Companies
FOC FORSCOM Operations Center
FOC Forward Only Conversion (radio control cars)
FOC Free Of Charge
FOC Friends of Carlotta (from movie 'Dead Men Don't Wear Plaid')
FOC Friends of Colombia (Peace Corps alumni)
FOC Friends of Cry
FOC Friends of the Carpenters (non-profit ministry)
FOC Front-Of-Counter
FOC Frontal-Occipital Circumference
FOC Full and Open Competition
FOC Full Operational Clearance
FOC Furthest-On Circle
FOC Future Operating Capability
FOC Future Operational Capability
FOC Future Operations Cell
FOC Fuzhou City (China)
FOC Fail over Cluster
FOC Force Output Compare

Whether we're bloggers or writers or sales people or simply writing emails to friends, let's keep in mind that one key to good communication is that the hearer or reader understands what we're talking about. Acronyms and buzz words can obscure. Our aim, at least mine, is for my words to illuminate. There is enough fog in the world right now.

Am I making myself clear? Let there be light!

Tuesday, October 9, 2007

Words

A while back I read a book on advertising in which the author noted that words do not have meaning until we invest them with meaning. That is, words do not have meaning in themselves, but are just a shell that the hearer fills with meaning.

This idea immediately intrigued me for a couple reasons. First, because it explains why sometimes we say things and other people don’t know where we are coming from. Try describing New York City skyscrapers to people in East Africa who have never seen a two story hut. And what does "love" look like to people who today for whom the word love is only a sex act?

We say a word, and people hear something different than what we mean. The word Conservative is highly loaded these days. For some it means “family values” whereas for others it means narrow-minded bigots who (if they had their way) would become jack-booted, freedom-stealing fascists. To some the word Liberal means compassionate people who care for the less fortunate, and to others the word means anti-American, anti-business, tree-hugging communist or idealistic airhead.

The point is, we say a word, and it can be invested with a range of different meanings by the hearer. Words are like triggers that awaken meanings in the mind, often with a lot of emotional baggage attached.

Take the word God, for example. For many Christians this is far more than a word. It is the Almighty Creator, Yahweh, the high and holy one, awesome in power, who humbled Himself to die in shame to conquer death and make a way for us to be part of His great family. But if you say “God” in some circles, it means “a concept by which weak people comfort themselves.” Or perhaps a concept by which certain cynical people manipulate manipulate the masses and oppress others.

How are we to communicate in this world where words have become so divested of meaning? Think about it. What do you do when words no longer have any meaning? How do we reach people? How do we help meet needs or make a difference if we can’t use words?

The answer is ever the same: our lives are a book read by all. Our deeds communicate, even when words fail.

Let's not give up on words, but let's also remember that nothing speaks louder than our actions. When our words and deeds correspond, only then will we make a difference in this world.

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